FAQs
How to Place an Order?
Start by submitting your inquiry with detailed specifications to receive a customized pricing quote. Once you confirm the order and provide a 30% deposit, we will promptly begin mass production. After shipment, our dedicated after-sales support team will be available to assist you with any questions or concerns.
What is the minimum order quantity (MOQ)?
The MOQ depends on the specific product. To learn more, feel free to reach out to us via live chat, email at sales@mh-chine.com, or WhatsApp at +8613295741280. We’ll be happy to provide the details you need!
What are your payment terms and accepted methods?
Typically, we require a 30% deposit in advance, with the balance payable against the B/L copy. Alternatively, we also accept letters of credit.
Do you have a price list?
Our pricing is tailored to your specific needs and quantities. Simply share the details, and we'll provide a customized quote.
What is the order processing time, and what shipping methods are available?
Our lead time ranges from 25-35 days, with shipping options including air freight, railway, and sea freight.
How can I request a sample?
For sample delivery, please kindly provide your request specifications to ensure the correct sample is collected.
Do you offer international shipping, and what are the costs involved?
Yes, we collaborate with freight forwarders. The shipping cost will vary based on the total volume and the destination port.
Do you provide custom designs or product personalization?
Certainly, could you please forward your sample design, along with specifications and the desired quantity to sales@mh-chine.com?
Could you let me know how I can purchase your products in my country?
Kindly reach out to us to acquire distributor contact information.
Do you have a local office or sales team in my country?
Kindly verify our office location by visiting the following link:
https://www.mh-chine.com/contact-us/office-location
Didn’t find the answer to your question?
Contact us for more information.
Ready to start your project?
Get FOB / CIF price from Ningbo, China — quotation within 24 hours, samples within 7 days.